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EVEN THE mini TOOLS CAN EMPOWER PEOPLE TO DO GREAT THINGS.

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If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow.
—  Philip Crosby
You have to lead people gently toward what they already know is right.
—  Philip Crosby
Just being honest is not enough. The essential ingredient is executive integrity.
—  Philip Crosby
Making a wrong decision is understandable. Refusing to search continually for learning is not.
—  Philip Crosby
Selecting the right person for the right job is the largest part of coaching.
—  Philip Crosby
Very few of the great leaders ever get through their careers without failing, sometimes dramatically.
—  Philip Crosby
Being convinced one knows the whole story is the surest way to fail.
—  Philip Crosby
A rule to live by: I won't use anything I can't explain in five minutes.
—  Philip Crosby

   

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